I “coach” average folks who have computers, but don’t know how to use them to make their lives easier. Some people call me a “digital therapist,” and maybe that’s the best name for what I do.

Computers can seem intimidating if you don’t understand the inner-workings, but they’re just machines that do exactly what someone programmed them to do. Most of my clients haven’t tailored their computers to their preference (usually because they don’t know how). Maybe their email program is acting strange, or they aren’t downloading important software updates. Or maybe they have a massive security problem that’s about to compromise their sensitive data. Many problems are invisible to the average user, until things blow up completely.

Whatever the problem is, I can fix it or make it better. And I’ll probably see the hidden problems and nip them in the bud before they surface. Almost everyone who has a computer depends on it as much as they depend on their car. You wouldn’t ignore the basic maintenance on your car, or leave it unlocked with the keys in it, would you? And if the car wasn’t driving smoothly you’d bring it and have a mechanic look at it, right?

So call me a digital mechanic, or digital therapist, or computer whisperer, it doesn’t matter. But one thing is certain: it’s usually better to call me before things get really messed up.

For a list of things I usually do for my clients click here.